From: "Google Apps" <abare@google.com>
Subject: Building Your Web Practice around Google Apps
Date: 12 December, 2011 8:39:00 AM GMT+04:00
Reply-To: abare@google.com
Hello Oleg,
This month, we are offering a new webinar, focused on empowering you to enhance your customer relationships. We are also excited to introduce you to a new support portal, easily accessible through your Reseller Tools console.
See other webinars, resources, and product updates below.
Michael Abare
Google Apps Channel Manager
Events and webinars
j
"Building Your Web Practice" webinar
The Google Apps suite of messaging and collaboration tools is helping millions of businesses to communicate and share information. This has created growth opportunities for MSPs, VARs, IT service providers, systems integrators, and freelance consultants. Please join us for this live webinar to learn how the Google Apps Reseller program empowers you to not only retain control of your customer relationships, but to enhance them.
Register: Wednesday, 12/14/2011 at 11:00 pm PT / 2:00pm ET
What's new in Google Apps
These webinars discuss the new features of Google Apps for Business. This webinar series is delivered monthly. See the presentations from past What's New sessions.
Register: Wednesday, 1/11/2012 at 12:00 pm PT / 3:00 pm ET
Register: Friday, 1/13/2012 at 9:00am GMT+1:00 / 5:00 pm JT
To see a full list of upcoming events, visit the Google Apps Partner Calendar.Archives of the past trainings and webinars can be found on the Reseller Resource Site. Program Updates
j
Improved Reseller Support Portal
We are also excited to provide you with an improved reseller support portal, designed to help you have more control over and visibility into the support cases submitted to Google on behalf of your customers. Starting next week, you can access the new support portal in the "Resources for resellers" section of your Reseller Tools or click here:https://www.google.com/a/cpanel/is-alliance.net/ResellerSupport
Connect with complementary software vendors
It's been about a month since the inaugural gSocial, an event run for Google Apps partners, by Google Apps partners. To help cultivate the relationships and conversations you already have or have just started with Apps Marketplace vendors, you can refer to this new resourceto discover existing partner programs of other software vendors. In addition, create a +Pagefor your business, check out the Google Apps reseller circle, and connect with Marketplace vendors in the ISV circle.
Resources
24x7 Phone Support
Last month, we opened up 24x7 phone support for all issues affecting the core Google Apps for Business services, adding to our web-based support portal, online help forums, and online help center.
Google Atmosphere 2011 videos
Last month, Google live streamed the keynotes at Google Atmosphere. The presentations are now available for viewing on the Atmosphere 2011 YouTube channel. Learn how successful businesses are using the cloud and collaboration to develop innovative solutions to today's business challenges.
Google Enterprise VP Amit Singh talks about Google's partner strategy
Last week, Talkin' Cloud had a chance to sit down with Google Enterprise VP Amit Singh atCloudBeat 2011 to discuss Google's partner strategy. During the chat, Amit emphasizes that our partner strategy is a "top-three" concern for 2012. Google relies on partners like you to scale, and we're working on new ways to make sure that Google never competes with you.Read the article.
Adding Value with Google Apps Script
In this webinar, Saurabh Gupta, Developer Relations engineer, shares how Google Apps Script can help Google Apps partners build custom functionality, automate business processes, and bring additional value to customers. View the recording.
Go
Google Apps program updates
j
Google Apps New Look updates
Google's visual refresh has been rolling out with the most recent launch being the New Look for Gmail. Many of you invest in and build your business around change management and user training, so we encourage you to switch your customers' domains to the new look using the one-time switch in the control panel and control the timing of when they see the new look. For training resources, email templates, customizable presentations and up-to-date information to help communicate the changes, go to the What's New site and the FAQ on the reseller resource site.
Increased Mobile Device Management options
You can now define mobile policies such as password requirements and roaming sync preferences on a granular basis by user group. Administrators also have the ability to see the mobile productivity within their organizations, complete with trends and analytics. Read more in this blog post.
Browse Google Apps Directory in Gmail
Gmail users can browse the entire Google Apps directory for their domain from within Contacts without having to search. This is especially useful when a user doesn't know the exact name or spelling of the person they're looking for. Just click "Directory" in the left sidebar from within Contacts in Gmail to get started. Here's a link to the help article for more information.
See a complete list of updates from recent weeks.
You received this message because of your enrollment in this reseller program.
If you no longer wish to receive these emails, click on the following link: Unsubscribe
понедельник, 12 декабря 2011 г.
Building Your Web Practice around Google Apps
четверг, 24 ноября 2011 г.
Beanstalk - корпоративный программный репозитарий
Организован доступ в программный репозитарий Beanstalk для корпоративного аккаунта: compnet.
Теперь ВСЕ программные разработки (коды) необходимо помещать (хранить) в этот программный репозитарий.
Теперь ВСЕ программные разработки (коды) необходимо помещать (хранить) в этот программный репозитарий.
суббота, 8 октября 2011 г.
Cisco WebEx: Service Pack being deployed on Thu Oct 20, 2011
Dear Oleg Ivashchenko,
Cisco is sending this message to select contacts at http://compnet-vcs.webex.com.
On Thu Oct 20, 2011 between 9pm and 12am PDT (GMT-7), Cisco will be applying a Service Pack to the following WebEx services:
* WebEx Meeting Center
* WebEx Event Center
* WebEx Training Center
* WebEx Support Center
* WebEx Sales Center
During this maintenance period, access to your primary Cisco WebEx website (https://compnet-vcs.webex.com) will be interrupted. All users and visitors will be redirected to the secondary system. While on the secondary system, all Cisco WebEx services will be functioning properly.
After we have applied the Service Pack to your site, a New Client will automatically be offered when entering a WebEx session for the first time after the upgrade. The installation of the New Client is automatic and browser restart is not required.
--> WHAT ENHANCEMENTS DO YOU GET WITH WBS 27.30SP? <--
CISCO WEBEX MEETING CENTER
Cisco TelePresence WebEx OneTouch integration
---------------------------------------------------------------------------------------
A new setting for this integration has been introduced to "Disable Hybrid VoIP" audio for WebEx meeting attendees. This setting will prevent users from using audio through their computer when joining a meeting.
CISCO WEBEX SUPPORT CENTER - WebEx Remote Support
Support for Mac OSX 10.7
---------------------------------------------------------------------------------------
With the introduction of Mac OS X10.7 operating system, Apple stopped shipping Java Virtual machine. As a result, customers using this operating system without Java installed were not able to join an inbound Remote Support (WebACD) session. This issue is now resolved with this release.
If you have any questions, need support, or would like to provide feedback or discuss the latest release, Cisco WebEx Global Support Services and Technical Support can be reached through our support site at http://support.webex.com/support/support-overview.html or by phone at +1-866-229-3239 or +1-408-435-7088.
If you are located outside the US please go to the following link http://support.webex.com/support/phone-numbers.html for local support numbers.
Sincerely,
WebEx Customer Services
Cisco Systems, Inc.
-----------------------------------------------------------------------
HOW TO UNSUBSCRIBE
To remove your email address from our database, please REPLY to this message and type "UNSUBSCRIBE" in the subject line. Please include our original message in your reply so we may more accurately process your request.
(WebEx Corp Support Team - compnet-vcs.webex.com - videoconf_admin@compnet.ru - BTSAIm/HT))
пятница, 23 сентября 2011 г.
Cisco WebEx: Service Upgrade Rescheduled for Thu Oct 6, 2011
From: "Cisco WebEx Support Services" <Gss_Opt_Out@webex.com>Subject: Cisco WebEx: Service Upgrade Rescheduled for Thu Oct 6, 2011Date: 23 September, 2011 1:24:47 AM GMT+04:00
(Re: http://compnet-vcs.webex.com)
Dear Oleg Ivashchenko,
We recently contacted you regarding upgrading your service to the newest release, WebEx Business Suite 27.29FR (WBS 27.29FR). It was originally scheduled to occur on Tue Sep 20, 2011 between 9pm and 12am PDT (GMT-7).
Due to scheduling conflicts, we unfortunately had to postpone the upgrade of your service for a later date and time.
PLEASE NOTE:
*** The new date and time for upgrading your service to the newest release, WebEx Business Suite 27.29FR (WBS 27.29FR), will now take place on Thu Oct 6, 2011 between 9pm and 12am PDT (GMT-7).We apologize for any inconvenience this may cause and appreciate your understanding.
For your reference, we have attached the original notification email.
Sincerely,
Cisco WebEx Support Services
Cisco Systems, Inc.
******************************************************
(We've attached the original message as a reference.)
******************************************************
Cisco is sending this message to select contacts at http://compnet-vcs.webex.com.
Cisco is proud to announce that we will be upgrading your WebEx service to the latest release – WebEx Business Suite 27.29FR (WBS 27.29FR). The upgrade will take place on Tue Sep 20, 2011 between 9pm and 12am PDT (GMT-7).
During this maintenance period, access to your primary Cisco WebEx website (https://compnet-vcs.webex.com) will be interrupted. All users and visitors will be redirected to the GSB (Secondary) system as a precautionary measure. While on the secondary system, all Cisco WebEx services will be functioning properly.
All Cisco WebEx meeting hosts and attendees will receive the new version upon entering a session for the first time after the upgrade. The installation of the new version is automatic and browser restart is not required.
This email contains important information to help ensure smooth transition and to help you get the most out of your upgraded meeting service.
→ THE FOLLOWING UPGRADES ARE AVAILABLE WITH WBS 27.29FR ←
CISCO WEBEX MEETING CENTER, CISCO WEBEX TRAINING CENTER, CISCO WEBEX EVENTS CENTER, CISCO WEBEX SUPPORT CENTERPlatform SupportAll WebEx services now support Mac OS X 10.7 (Lion)CISCO WEBEX MEETING CENTERHigh-Definition Video
WebEx Meeting Center now offers a 720p High Definition video experience with Active Speaker switching and a new expanded Full-screen mode. Additional enhancements include self-view video in application sharing mode, which makes it easy to start and stop your video while applications are being shared. For network and IT administrators, there's a new audio/video statistics option to help gather network data and troubleshoot potential end-point problems (available for Windows platform only). High-definition video will be enabled by default for all WebEx sites.
High-Definition Video – System Requirements
Network Requirements: Max 2 Mbps to receive video / 3 Mbps to send videoHigh-Definition Video – Supported Cameras
- Best encoded resolution: 720p, Best decoded resolution: 720p, Min CPU requirement: Quad Core - multi-point; Duo 2.8GHz or Duo 2.4GHz with Intel HT (P2P), Memory requirement: 1GB
- Best encoded resolution: 360p, Best decoded resolution: 720p, Min CPU requirement: Duo Core, Memory requirement: 1GB
- Best encoded resolution: 360p, Best decoded resolution: 360p, Min CPU requirement: Duo Core, Memory requirement: 1GB
- Best encoded resolution: 180p, Best decoded resolution: 360p, Min CPU requirement: Single Core 2.4GHz,Memory requirement: 1GB
- Best encoded resolution: 180p, Best decoded resolution: 180p, Min CPU requirement: Single Core < 2.4GHz or Intel Celeron, Memory requirement: None
- Video decoding acceleration type: DXVA2 on Windows, Supported graphics card type: GeForce 9400GT; GeForce 9600GT; GeForce 9800GT; GeForce GTX470; GeForce 250M; ATI Radeon HD 5770; ATI Radeon HD 6870
- Video decoding acceleration type: VDA on Mac, Supported graphics card type: 9400M; 320M; 330M
Localization
- Logitech C310
- Logitech C500
- Logitech C510
- Logitech C905/B905
- Logitech C910/B910
- Microsoft LifeCam Cinema
- Microsoft LifeCam Studio
- Microsoft LifeCam HD-5000
- Microsoft LifeCam HD-5001
- Microsoft LifeCam HD-6000
- Cisco Systems V3 CUVA
- TANDBERG PrecisionHD
- Apple Inc. iSight (select models)
WebEx Meeting Center has been localized for Mac OS to match the user experience of the Windows platform. Localization is available for the following nine languages:
- Simplified Chinese
- Traditional Chinese
- Japanese
- Korean
- French
- German
- Italian
- Brazilian Portuguese
- Spanish (LAS)
Online help and release notes have also been localized in these languages. Please note that Swedish, Russian, Dutch and European Spanish are currently not supported on the Mac platform. Also, Network-based recording (NBR) and Productivity Tools are currently not localized for Mac OS.
Accessibility
Section 508 of the U.S. Rehabilitation Act defines requirements for product accessibility.Keyboard Accessibility
Additional enhancements have been made in the Meeting Center client for Windows to provide keyboard accessibility.Screen Reader Support
Partial support for Screen Reader has been added and verified with JAWS – a software application used by visually impaired people to interpret the content of a screen.Mute/Unmute Sounds
The sound cues for mute and unmute buttons are now different (one beep for mute, two beeps for unmute) to help visually impaired people better navigate this functionality. Supports both PSTN and VoIP audio.
Additional accessibility information is available in the WebEx Meeting Center help pages.CISCO WEBEX TRAINING CENTERVideo Usability Enhancements
Improvements to the video experience have been introduced that make it easier for attendees to share and control their video when in Full-screen video mode.OS and Browser SupportThe On-demand module, offered as an option with WebEx Training Center, now supports most of the latest OS/Browser platforms, including:
- Easily send or stop self-view video
- Minimize self-view video and restore it
- If muted, unmute yourself from the self-view video window
- Expand the Active Speaker window to full-screen size and hide the video thumbnails underneath
- Double click on Active Speaker video window to switch between views
- Windows 7
- IE 8/IE9
- Mac OS 10.5/10.6
- Safari 4/5
CISCO WEBEX SUPPORT CENTER: CISCO WEBEX REMOTE SUPPORTFocus on Customer Service
A new option for the site admin has been introduced to hide the following "technical support" centric features:Disabling these features helps broaden the use of WebEx Support Center for customer service use.The following core features remain available even after the technical support features have been turned off, making WebEx Support Center better suited for customer service-type uses:
- System information
- Custom scripts
- Reboot customer computer
- Log on as a different user.
The option to enable or disable the technical support features has been added to the WebACD Queue. All technical support features are enabled by default. When the technical support features are disabled, the service representative is no longer able to see the "customer computer" menu option.
- High-quality video
- Chat and chat phrase library
- Application and desktop sharing
- Telephony (PSTN and VoIP)
- WebACD queue capabilities (transfer and conference)
- Network-based recording
- Session notes.
If you would like to view this Customer Care Message in a different language, please select from the list below:
*NOTE: The Date and Time for your upgrade will not be displayed in the localized Customer Care Messages.Chinese
(Simplified)Chinese
(Traditional)Dutch French German Italian Japanese Korean Portuguese Russian Spanish (Latin America) Spanish (Europe) Swedish Regards,
HAVE QUESTIONS?
If you have any questions, need support, or would like to provide feedback or discuss the latest release, Cisco WebEx Global Support Services and Technical Support can be reached through our support site at http://support.webex.com/support/support-overview.html or by phone at +1-866-229-3239 or +1-408-435-7088.
If you are located outside the US please go to the following link http://support.webex.com/support/phone-numbers.html for local support numbers
Cisco WebEx Customer Services
© 2009. WebEx Communications, Inc. All rights reserved. Cisco WebEx is a registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Other brands and products are trademarks or registered trademarks of their respective holders.
HOW TO UNSUBSCRIBE
To remove your email address, please REPLY to this message and type "UNSUBSCRIBE" in the subject line. Please include our original message in your reply so we can more accurately process your request.
(WebEx Corp Support Team - compnet-vcs.webex.com - videoconf_admin@compnet.ru – BTSAIm/HT)
пятница, 9 сентября 2011 г.
среда, 7 сентября 2011 г.
Cisco WebEx: Service Upgrade on Tue Sep 20, 2011
From: "Cisco WebEx Support Services" <Gss_Opt_Out@webex.com>
Subject: Cisco WebEx: Service Upgrade on Tue Sep 20, 2011
Date: 6 September, 2011 8:10:51 PM EDT
(Re: http://compnet-vcs.webex.com)
Dear Oleg Ivashchenko,
Cisco is sending this message to select contacts at http://compnet-vcs.webex.com.
Cisco is proud to announce that we will be upgrading your WebEx service to the latest release – WebEx Business Suite 27.29FR (WBS 27.29FR). The upgrade will take place on Tue Sep 20, 2011 between 9pm and 12am PDT (GMT-7).
During this maintenance period, access to your primary Cisco WebEx website (https://compnet-vcs.webex.com) will be interrupted. All users and visitors will be redirected to the GSB (Secondary) system as a precautionary measure. While on the secondary system, all Cisco WebEx services will be functioning properly.
All Cisco WebEx meeting hosts and attendees will receive the new version upon entering a session for the first time after the upgrade. The installation of the new version is automatic and browser restart is not required.
This email contains important information to help ensure smooth transition and to help you get the most out of your upgraded meeting service.
→ THE FOLLOWING UPGRADES ARE AVAILABLE WITH WBS 27.29FR ←
CISCO WEBEX MEETING CENTER, CISCO WEBEX TRAINIGN CENTER, CISCO WEBEX EVENTS CENTER, CISCO WEBEX SUPPORT CENTER
Platform SupportAll WebEx services now support Mac OS X 10.7 (Lion)CISCO WEBEX MEETING CENTERHigh-Definition Video
WebEx Meeting Center now offers a 720p High Definition video experience with Active Speaker switching and a new expanded Full-screen mode. Additional enhancements include self-view video in application sharing mode, which makes it easy to start and stop your video while applications are being shared. For network and IT administrators, there's a new audio/video statistics option to help gather network data and troubleshoot potential end-point problems (available for Windows platform only). High-definition video will be enabled by default for all WebEx sites.
High-Definition Video – System Requirements
Network Requirements: Max 2 Mbps to receive video / 3 Mbps to send video
High-Definition Video – Supported Cameras
- Best encoded resolution: 720p, Best decoded resolution: 720p, Min CPU requirement: Quad Core - multi-point; Duo 2.8GHz or Duo 2.4GHz with Intel HT (P2P), Memory requirement: 1GB
- Best encoded resolution: 360p, Best decoded resolution: 720p, Min CPU requirement: Duo Core, Memory requirement: 1GB
- Best encoded resolution: 360p, Best decoded resolution: 360p, Min CPU requirement: Duo Core, Memory requirement: 1GB
- Best encoded resolution: 180p, Best decoded resolution: 360p, Min CPU requirement: Single Core 2.4GHz,Memory requirement: 1GB
- Best encoded resolution: 180p, Best decoded resolution: 180p, Min CPU requirement: Single Core < 2.4GHz or Intel Celeron, Memory requirement: None
- Video decoding acceleration type: DXVA2 on Windows, Supported graphics card type: GeForce 9400GT; GeForce 9600GT; GeForce 9800GT; GeForce GTX470; GeForce 250M; ATI Radeon HD 5770; ATI Radeon HD 6870
- Video decoding acceleration type: VDA on Mac, Supported graphics card type: 9400M; 320M; 330M
Localization
- Logitech C310
- Logitech C500
- Logitech C510
- Logitech C905/B905
- Logitech C910/B910
- Microsoft LifeCam Cinema
- Microsoft LifeCam Studio
- Microsoft LifeCam HD-5000
- Microsoft LifeCam HD-5001
- Microsoft LifeCam HD-6000
- Cisco Systems V3 CUVA
- TANDBERG PrecisionHD
- Apple Inc. iSight (select models)
WebEx Meeting Center has been localized for Mac OS to match the user experience of the Windows platform. Localization is available for the following nine languages:
- Simplified Chinese
- Traditional Chinese
- Japanese
- Korean
- French
- German
- Italian
- Brazilian Portuguese
- Spanish (LAS)
Online help and release notes have also been localized in these languages.
Please note that Swedish, Russian, Dutch and European Spanish are currently not supported on the Mac platform. Also, Network-based recording (NBR) and Productivity Tools are currently not localized for Mac OS.
Accessibility
Section 508 of the U.S. Rehabilitation Act defines requirements for product accessibility.
Keyboard Accessibility
Additional enhancements have been made in the Meeting Center client for Windows to provide keyboard accessibility.
Screen Reader Support
Partial support for Screen Reader has been added and verified with JAWS – a software application used by visually impaired people to interpret the content of a screen.
Mute/Unmute Sounds
The sound cues for mute and unmute buttons are now different (one beep for mute, two beeps for unmute) to help visually impaired people better navigate this functionality. Supports both PSTN and VoIP audio.
Additional accessibility information is available in the WebEx Meeting Center help pages.CISCO WEBEX TRAINING CENTERVideo Usability Enhancements
Improvements to the video experience have been introduced that make it easier for attendees to share and control their video when in Full-screen video mode.
OS and Browser Support
- Easily send or stop self-view video
- Minimize self-view video and restore it
- If muted, unmute yourself from the self-view video window
- Expand the Active Speaker window to full-screen size and hide the video thumbnails underneath
- Double click on Active Speaker video window to switch between views
The On-demand module, offered as an option with WebEx Training Center, now supports most of the latest OS/Browser platforms, including:
- Windows 7
- IE 8/IE9
- Mac OS 10.5/10.6
- Safari 4/5
CISCO WEBEX SUPPORT CENTER: CISCO WEBEX REMOTE SUPPORTFocus on Customer Service
A new option for the site admin has been introduced to hide the following "technical support" centric features:
Disabling these features helps broaden the use of WebEx Support Center for customer service use.
- System information
- Custom scripts
- Reboot customer computer
- Log on as a different user.
The following core features remain available even after the technical support features have been turned off, making WebEx Support Center better suited for customer service-type uses:
The option to enable or disable the technical support features has been added to the WebACD Queue. All technical support features are enabled by default. When the technical support features are disabled, the service representative is no longer able to see the "customer computer" menu option.
- High-quality video
- Chat and chat phrase library
- Application and desktop sharing
- Telephony (PSTN and VoIP)
- WebACD queue capabilities (transfer and conference)
- Network-based recording
- Session notes.
If you would like to view this Customer Care Message in a different language, please select from the list below:
*NOTE: The Date and Time for your upgrade will not be displayed in the localized Customer Care Messages.
Chinese
(Simplified)Chinese
(Traditional)Dutch French German Italian Japanese Korean Portuguese Russian Spanish (Latin America) Spanish (Europe) Swedish Regards,
HAVE QUESTIONS?
If you have any questions, need support, or would like to provide feedback or discuss the latest release, Cisco WebEx Global Support Services and Technical Support can be reached through our support site at http://support.webex.com/support/support-overview.html or by phone at +1-866-229-3239 or +1-408-435-7088.
If you are located outside the US please go to the following link http://support.webex.com/support/phone-numbers.html for local support numbers
Cisco WebEx Customer Services
© 2009. WebEx Communications, Inc. All rights reserved. Cisco WebEx is a registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Other brands and products are trademarks or registered trademarks of their respective holders.
HOW TO UNSUBSCRIBE
To remove your email address, please REPLY to this message and type "UNSUBSCRIBE" in the subject line. Please include our original message in your reply so we can more accurately process your request.
(WebEx Corp Support Team - compnet-vcs.webex.com - videoconf_admin@compnet.ru – BTSAIm/HT)
четверг, 25 августа 2011 г.
New VMware vSphere 5 Presentation Additionally
Опубликованы дополнительные Презентации по новой версии VMware vSphere 5:
- Introduction to VMware vCenter Site Recovery Manager 5
- Introduction to VMware vSphere Storage Appliance
- Introduction to VMware vShield 5
Презентации выложены в корпоративную электронную библиотеку:
eBooks\Cloud Computing\VMware\VMware vSphere 5 Presentation
понедельник, 22 августа 2011 г.
New VMware vSphere 5 Presentation
Опубликованы новые презентации по VMware vSphere 5:
- Introduction to VMware vSphere 5
- Introduction to the New VMware Cloud Infrastructure Suite
- Pricing and Packaging for VMware vSphere 5
Презентации расположены:
eBooks\Cloud Computing\VMware\VMware vSphere 5 Presentation
- Introduction to VMware vSphere 5
- Introduction to the New VMware Cloud Infrastructure Suite
- Pricing and Packaging for VMware vSphere 5
Презентации расположены:
eBooks\Cloud Computing\VMware\VMware vSphere 5 Presentation
среда, 10 августа 2011 г.
Please Read – WebEx teleconference dial-in numbers will change
From: "WebEx" <information@webex.com>
Date: August 10, 2011 09:24:01 EDT
Subject: Please Read – WebEx teleconference dial-in numbers will change
Dear Oleg Ivashchenko,Cisco is sending this message to business contacts, site administrators, and technical contacts at http://compnet-vcs.webex.comIn an effort to provide an even better conferencing experience for WebEx users and meeting attendees, we are upgrading the WebEx telephony service. This will provide more flexibility, additional capacity, and improved reliability for our customers.On 19 August 2011 9:00 pm PDT, the dial-in numbers that are used to join the WebEx teleconference (the local toll and toll free dial-in numbers) will be changed. For four weeks thereafter, both the old and new numbers will work, but after 16 September 2011, the old numbers will stop working.This change will be seamless for users who reference the numbers displayed in the "Audio Conference" dialogue box when joining a meeting - this dialogue box will always display the correct numbers.However, these users will need to take action:
• Hosts who schedule (or have scheduled) a meeting before 19 August 2011, and the meeting will take place after 16 September 2011. Recurring meetings (weekly, monthly etc.) probably fit this description.These hosts should wait until 19 August 2011, then delete and re-create the meeting. This will generate a new meeting invitation that contains the updated phone numbers.• Hosts or Attendees who dial into a conference before (or instead of) joining the web meeting (for example, users of Personal Conferencing, wallet cards, speed dial, etc.)These users should wait until 19 August 2011, then update their records with the new number. The new number can be found by logging into your WebEx site and starting a meeting - the "Audio Conference" dialogue box that appears will display the new number.Hosts should notify attendees that numbers have changed. Following the above recommendations will ensure minimal disruption during this important transition.Additional information can be found at the following site:
http://support.webex.com/LocalizedUpgrades/usdialin/usdialinFAQ/ENG_FAQ.pdf.Sincerely,
WebEx Customer Services
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco WebEx LLC, 3979 Freedom Circle, Santa Clara, CA 95054.This email was sent to: videoconf_admin@compnet.ruWebEx respects your privacy: http://www.webex.com/webex_privacy.html. If you would like to view this Customer Care Message in a different language, please select and copy the links from the list below to a new browser window.
-------------------------------
Chinese Simplified
http://support.webex.com/LocalizedUpgrades/usdialin/08192011_878353_W1TA/CGB08192011446373.pdf
-------------------------------
Chinese Traditional
http://support.webex.com/LocalizedUpgrades/usdialin/08192011_878353_W1TA/CB5081920112446373.pdf
-------------------------------
Korean
http://support.webex.com/LocalizedUpgrades/usdialin/08192011_878353_W1TA/KOR0819201156732.pdf
-------------------------------
Japanese
http://support.webex.com/LocalizedUpgrades/usdialin/08192011_878353_W1TA/JPN0819201152726.pdf
-------------------------------
French
http://support.webex.com/LocalizedUpgrades/usdialin/08192011_878353_W1TA/FRE08192011373624.pdf
-------------------------------
German
http://support.webex.com/LocalizedUpgrades/usdialin/08192011_878353_W1TA/GER08192011491626.pdf
-------------------------------
Italian
http://support.webex.com/LocalizedUpgrades/usdialin/08192011_878353_W1TA/ITA081920114825486.pdf
-------------------------------
Dutch
http://support.webex.com/LocalizedUpgrades/usdialin/08192011_878353_W1TA/DUT0819201138824.pdf
-------------------------------
Portuguese
http://support.webex.com/LocalizedUpgrades/usdialin/08192011_878353_W1TA/PRE051020117678848373.pdf
-------------------------------
Russian
http://support.webex.com/LocalizedUpgrades/usdialin/08192011_878353_W1TA/RUS081920117877426.pdf
-------------------------------
Spanish
http://support.webex.com/LocalizedUpgrades/usdialin/08192011_878353_W1TA/SPE081920117726474.pdf
-------------------------------
Swedish
http://support.webex.com/LocalizedUpgrades/usdialin/08192011_878353_W1TA/SWE081920117933475.pdf
-----------------------------------------------------------------------
-WEBEX:enUS: wBO4PbHPb1Y1EJzga/kX/w-
![]()
Cisco WebEx: Patch being deployed on Fri Jul 15, 2011
From: "Cisco WebEx Support Services" <Gss_Opt_Out@webex.com>
Date: July 1, 2011 15:41:23 EDT
Subject: Cisco WebEx: Patch being deployed on Fri Jul 15, 2011
Dear Oleg Ivashchenko,
Cisco WebEx is sending this message to key business contacts at http://compnet-vcs.webex.com.
On Fri Jul 15, 2011 between 9pm and 12am PDT (GMT-7), Cisco will be applying a Standard Patch to the following WebEx services:
* Meeting Center
* Event Center
* Training Center
* Support Center
* Sales Center
Please note:
* During this maintenance period, access to your primary Cisco WebEx website (https://compnet-vcs.webex.com) will be interrupted. All users and visitors will be redirected to the secondary system. While on the secondary system, all Cisco WebEx services will be functioning properly.
* After we have applied the patch to your site, a New Client will automatically be offered the first time users enter a meeting. The installation of the New Client is automatic and browser restart is not required.
If your are experiencing interruptions with any Cisco WebEx services, while on the secondary system, please contact Cisco WebEx Global Support Services so that a Technical Support agent can assist you in resolving the issue.
Cisco WebEx Global Support Services can be reached through our support site at http://support.webex.com/support/support-overview.html or by phone at +1-866-229-3239 or +1-408-435-7088.
If you are located outside the US please go to the following link http://support.webex.com/support/phone-numbers.html for local support numbers.
Sincerely,
Cisco WebEx Customer Services
Cisco Systems, Inc.
-----------------------------------------------------------------------
HOW TO UNSUBSCRIBE
To remove your email address from our database, please REPLY to this message and type "UNSUBSCRIBE" in the subject line. Please include our original message in your reply so we may more accurately process your request.
(WebEx Corp Support Team - compnet-vcs.webex.com - videoconf_admin@compnet.ru - BTSAIm/HT )
понедельник, 27 июня 2011 г.
Обновление Регламента подготовки проектов в Basecamp
Обновлен документ Регламент подготовки проектов в Basecamp v1.1 от 27.06.2011.
Дополнения коснулись порядка подготовки информации об участниках проекта и назначения их прав.
Просьба ознакомиться с дополнениями к Регламенту всех Руководителей проектов и Руководителей подразделений.
Дополнения коснулись порядка подготовки информации об участниках проекта и назначения их прав.
Просьба ознакомиться с дополнениями к Регламенту всех Руководителей проектов и Руководителей подразделений.
пятница, 24 июня 2011 г.
Состоялся VMware Forum 2011 в Торонто
23.06.2011 Состоялся VMware Forum 2011 в Торонто. Информация о форуме опубликована на сайте VMware Forum 2011.
На файловом сервере КОМПНЕТ в разделе eBooks\Conferences\VMware Forum 2011 Toronto\ выложена презентация vCloud Solution Business Overview.
На файловом сервере КОМПНЕТ в разделе eBooks\Conferences\VMware Forum 2011 Toronto\ выложена презентация vCloud Solution Business Overview.
среда, 22 июня 2011 г.
Helping you sell Google Apps, and new security and privacy resources
Hello Oleg,
This month, we launched a site for SMB prospects and we share the golden pitch our SMB sales team members use with their prospects. We also published a new Security and Privacy page on the Reseller Resource site that will guide you to the top resources to answer customer questions. In addition, we announced a new premier tier for our reseller program, along with requirements and benefits.
Alex Shih
Google Apps Channel Manager Resources Google Apps Information for SMB Prospects
This month we launched a new SMB resource site and video to educate the small business community on Google Apps for Business and how they can use Google Apps to solve their messaging and collaboration challenges. Look through the content and feel free to repurpose the resources to help you engage more small business customers.
Small Business Golden Pitch
Scott Silver from our small business team gave an overview of how he speaks to prospects about Google Apps. Use his tips in your own presentations and prospect conversations. Scott also runs through a demonstration of various features that bring home the sale. Take a look through the presentation deck or watch a recording of the pitch. Pause, replay, and practice various sections until you've got your own pitch down.
Security and Privacy Resources
As the interest in Google Apps increases, so do the questions about Google's policies around data security, data privacy, and data liberation. See the new Security and Privacy page in the Reseller Resource site and this blog for the latest information.
Google Apps Marketplace - App Tuesday
In our latest App Tuesday post, we highlight of our new Marketplace Staff Picks, including Mavenlink, Solve360, Smartsheet, and GQueues. With our inventory growing to well over 300 applications, these efforts help bring to the forefront new and interesting web applications for you to help incorporate into your customers' business.
Events and Webinars What's new in Google Apps
This monthly webinar series discusses the new features of Google Apps for Business. See the presentations from past What's New sessions.
Register: Wednesday, 7/6/2011 at 12:00 pm PT / 3:00 pm ET
Register: Thursday, 7/7/2011 at 9:00am BST / 5:00 pm JT
Archives of the past trainings and webinars can be found on the Reseller Resource Site. Program Updates Google Reseller Program launches new tiering opportunities
We introduced a new premier tier for our reseller program to recognize high performing partners. As part of this, we have broken out the requirements and benefits into separate tracks recognizing the different needs of our SMB-focused resellers and our enterprise-focused resellers. See a detailed overview of the program and requirements. Stay tuned for further updates as we operationalize the program.
Product Updates Browser support changes
Beginning August 1st, Google will only support the current and prior major release of Chrome, Firefox, Internet Explorer and Safari on a rolling basis. Each time a new browser version is released, we will begin supporting the updated and stop supporting the third-oldest version. Read more.
Introducing the people widget
The people widget surfaces content from friends, family and colleagues that is already available to you but may be hard to find. Next to every email message, you and your customers can now see contextual information about the people in that conversation, and have quick access to a variety of ways to communicate with those individuals. Read more.
Google Apps extensions console
This new tool helps application developers and solution providers integrate with Google Apps. The Google Apps extensions console provides a direct way for developers writing applications for their own domain to take advantage of the integrations provided by the Google Apps APIs, such as OpenID SSO‚ without having to create a Google Apps Marketplace listing.
Here are a few other highlights from recent weeks. See a complete list of updates
- Appointment slots in Google Calendar - Set up blocks of time you’d like to offer as appointment slots for your associates or customers.
- Google Docs ownership transfer - Transfer all documents owned by one user to another via the administrative Control Panel.
- Soft Delete Sites - View any sites deleted and restore them within 30-day grace period if deleted accidentally.
Want to weigh in on these topics and connect with fellow Google Apps resellers and developers? Discuss on Buzz
пятница, 17 июня 2011 г.
Basecamp. Регламент оформления проектов
Уважаемые коллеги,
Опубликован проект документа:
Регламент подготовки проектов в Basecamp
Прошу ознакомиться и высказать свои пожелания и замечания.
В первую очередь это относится к Руководителям проектов и Руководителям подразделений.
Опубликован проект документа:
Регламент подготовки проектов в Basecamp
Прошу ознакомиться и высказать свои пожелания и замечания.
В первую очередь это относится к Руководителям проектов и Руководителям подразделений.
среда, 8 июня 2011 г.
Новый сервис Basecamp - Calendar
Basecamp запустил новый сервис - Calendar.
По ссылке ниже можно прочитать пресс-релиз:
http://productblog.37signals.com/products/2011/06/launching-soon-the-basecamp-calendar.html
вторник, 7 июня 2011 г.
Google Apps - Preparing for World IPv6 Day on June 8th, 2011
Dear Google Apps administrator,
On June 8th, 2011 -- World IPv6 Day (http://worldipv6day.org/) -- major web companies, including Google, Facebook, Yahoo!, and Microsoft, will enable IPv6 on many of their websites for 24 hours to test how IPv6 performs in the real world. That day, we'll be using IPv6 (http://worldipv6day.org/faq/index.html) for Google Apps, including Gmail, Google Calendar, Google Docs and Google Sites.
More than 99.9% of people shouldn't have any problems during this industry-wide test, but your experience on June 8th will depend on your computer and network configuration.
- If you only have IPv4, you'll simply use IPv4 as usual and not see any test-related problems.
- If your configuration is ready for IPv6, you'll automatically use IPv6 and not see any test-related problems.
- In rare cases if you have IPv6 enabled but not configured properly, you may have connectivity issues with Google Apps and other test sites on June 8th.
If you'd like to start checking your organization's IPv6 preparedness before June 8th, you can instruct your users to visit ipv6test.google.com from the devices where they access Google Apps, like primary work machines, tablet devices and home computers. If you discover IPv6 connectivity problems, you can find troubleshooting tips and more information here: http://www.google.com/support/websearch/bin/answer.py?hl=en&topic=8995&answer=1299266
If you are having a major issue related to this from now until the end of June 8th, 2011 and need to contact us about IPv6, please submit your inquiry here: https://spreadsheets.google.com/a/google.com/spreadsheet/viewform?formkey=dGx2UnV1RTdEY25HSlJ4VGQ2QW9jM2c6MQ. We will get back to you as soon as possible.
Thank you,
The Google Apps Team
You have received this mandatory email service announcement to update you about important changes to your Google Apps account.
Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043.
©2011 Google and the Google logo are registered trademarks of Google Inc.
Электронная библиотека КОМПНЕТ
Организована электронная библиотека компании.
Библиотека предназначена для хранения: книг, обзоров, статей, материалов конференций, технической документации и т.д. Введена система тематических разделов.
Доступ осуществляется через сетевой ресурс:
\\qnap01l.compnet.ru\eBooks
Для организации доступа просьба обращаться с запросами по адресу: webmaster@compnet.ru
четверг, 2 июня 2011 г.
Cisco WebEx: Service Pack being deployed on Wed Jun 15, 2011
Dear Oleg Ivashchenko,
Cisco is sending this message to select contacts at http://compnet-vcs.webex.com.
On Wed Jun 15, 2011 between 9pm and 12am PDT (GMT-7), Cisco will be applying a Service Pack to the following WebEx services:
* WebEx Meeting Center
* WebEx Event Center
* WebEx Training Center
* WebEx Support Center
* WebEx Sales Center
During this maintenance period, access to your primary Cisco WebEx website (https://compnet-vcs.webex.com) will be interrupted. All users and visitors will be redirected to the secondary system. While on the secondary system, all Cisco WebEx services will be functioning properly.
After we have applied the Service Pack to your site, a New Client will automatically be offered when entering a WebEx session for the first time after the upgrade. The installation of the New Client is automatic and browser restart is not required.
--> WHAT ENHANCEMENTS DO YOU GET WITH WBS 27.28SP? <--
WEBEX MEETING CENTER, CISCO WEBEX TRAINING CENTER, CISCO WEBEX EVENT CENTER, CISCO WEBEX SALES CENTER AND CISCO WEBEX SUPPORT CENTER
Joining a meeting using the Java plug-in
Mac OS X 10.7 will be available to the general public in June 2011. In the new release, Apple has removed the Java environment. The below change has been made to help future Mac OS X 10.7 users join meetings successfully.
Prior to this WebEx Service Pack, users who tried to join a meeting without Java being installed were instructed to install the Java runtime environment before trying to join the meeting.
The join meeting instructions have now changed. Users will now be instructed to download and manually install the native Meeting Client and asked to join the meeting again.
If you have any questions, need support, or would like to provide feedback or discuss the latest release, Cisco WebEx Global Support Services and Technical Support can be reached through our support site at http://support.webex.com/support/support-overview.html or by phone at +1-866-229-3239 or +1-408-435-7088.
If you are located outside the US please go to the following link http://support.webex.com/support/phone-numbers.html for local support numbers.
Sincerely,
WebEx Customer Services
Cisco Systems, Inc.
-----------------------------------------------------------------------
If you would like to view this Customer Care Message in a different language, please select and copy the links from the list below to a new browser window.
*PLEASE NOTE: The Date and Time for your upgrade will not be displayed in the localized Customer Care Messages.
-------------------------------
Chinese Simplified
http://support.webex.com/LocalizedUpgrades/WBS2728SP/CGBSP28.pdf
-------------------------------
Chinese Traditional
http://support.webex.com/LocalizedUpgrades/WBS2728SP/CB5SP28.pdf
-------------------------------
Dutch
http://support.webex.com/LocalizedUpgrades/WBS2728SP/DUTSP28.pdf
-------------------------------
French
http://support.webex.com/LocalizedUpgrades/WBS2728SP/FRESP28.pdf
-------------------------------
German
http://support.webex.com/LocalizedUpgrades/WBS2728SP/GERSP28.pdf
-------------------------------
Italian
http://support.webex.com/LocalizedUpgrades/WBS2728SP/ITLSP28.pdf
-------------------------------
Japanese
http://support.webex.com/LocalizedUpgrades/WBS2728SP/JAPSP28.pdf
-------------------------------
Korean
http://support.webex.com/LocalizedUpgrades/WBS2728SP/KORSP28.pdf
-------------------------------
Portuguese
http://support.webex.com/LocalizedUpgrades/WBS2728SP/PRBSP28.pdf
-------------------------------
Russian
http://support.webex.com/LocalizedUpgrades/WBS2728SP/RUSSP28.pdf
-------------------------------
Spanish (Europe)
http://support.webex.com/LocalizedUpgrades/WBS2728SP/SPESP28.pdf
-------------------------------
Spanish (Latin America)
http://support.webex.com/LocalizedUpgrades/WBS2728SP/SPCSP28.pdf
-------------------------------
Swedish
http://support.webex.com/LocalizedUpgrades/WBS2728SP/SVESP28.pdf
-----------------------------------------------------------------------
-----------------------------------------------------------------------
HOW TO UNSUBSCRIBE
To remove your email address from our database, please REPLY to this message and type "UNSUBSCRIBE" in the subject line. Please include our original message in your reply so we may more accurately process your request.
(WebEx Corp Support Team - compnet-vcs.webex.com - videoconf_admin@compnet.ru - BTSAIm/HT))
Подписаться на:
Сообщения (Atom)