Cisco is sending this message to select contacts at
http://compnet-vcs.webex.com.
On Thu Oct 20, 2011 between 9pm and 12am PDT (GMT-7), Cisco will be applying a Service Pack to the following WebEx services:
* WebEx Meeting Center
* WebEx Event Center
* WebEx Training Center
* WebEx Support Center
* WebEx Sales Center
During this maintenance period, access to your primary Cisco WebEx website (
https://compnet-vcs.webex.com) will be interrupted. All users and visitors will be redirected to the secondary system. While on the secondary system, all Cisco WebEx services will be functioning properly.
After we have applied the Service Pack to your site, a New Client will automatically be offered when entering a WebEx session for the first time after the upgrade. The installation of the New Client is automatic and browser restart is not required.
--> WHAT ENHANCEMENTS DO YOU GET WITH WBS 27.30SP? <--
CISCO WEBEX MEETING CENTER
Cisco TelePresence WebEx OneTouch integration
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A new setting for this integration has been introduced to "Disable Hybrid VoIP" audio for WebEx meeting attendees. This setting will prevent users from using audio through their computer when joining a meeting.
CISCO WEBEX SUPPORT CENTER - WebEx Remote Support
Support for Mac OSX 10.7
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With the introduction of Mac OS X10.7 operating system, Apple stopped shipping Java Virtual machine. As a result, customers using this operating system without Java installed were not able to join an inbound Remote Support (WebACD) session. This issue is now resolved with this release.
If you have any questions, need support, or would like to provide feedback or discuss the latest release, Cisco WebEx Global Support Services and Technical Support can be reached through our support site at
http://support.webex.com/support/support-overview.html or by phone at +1-866-229-3239 or +1-408-435-7088.
If you are located outside the US please go to the following link
http://support.webex.com/support/phone-numbers.html for local support numbers.
Sincerely,
WebEx Customer Services
Cisco Systems, Inc.
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(WebEx Corp Support Team -
compnet-vcs.webex.com -
videoconf_admin@compnet.ru - BTSAIm/HT))
